PRIVACY POLICY

At Clara & Mae Boston, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, interact with us, or place an order.

1. Who We Are

Store Name: Clara & Mae Boston
Email: support@claraandmae.com
Website: claraandmae.com

2. Information We Collect

When you visit our website, place an order, create an account, or contact us, we may collect information such as:

• Full name
• Shipping and billing address
• Email address
• Phone number
• Payment and transaction information
• IP address and device information
• Website activity and browsing behavior
• Information you provide when contacting customer support

3. How We Use Your Information

We may use your personal information to:

• Process, fulfill, and deliver your orders
• Process payments and transactions
• Provide customer service and support
• Send order confirmations, shipping updates, and other service-related communications
• Improve our website, products, and shopping experience
• Prevent fraud and protect the security of our store
• Provide marketing and advertising where permitted by applicable law
• Comply with legal and regulatory obligations

4. Sharing Your Information

We do not sell your personal information for money.

We may share information with trusted service providers when necessary to operate our business, including:

• Payment processors
• Shipping and fulfillment partners
• E-commerce and website service providers
• Analytics and advertising providers
• Customer service providers
• Legal or regulatory authorities when required by law

These parties may only process information as necessary to provide their respective services and are expected to handle personal information appropriately.

5. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, and meeting legal obligations.

When information is no longer required, we may delete or anonymize it as appropriate.

6. Cookies

Our website uses cookies and similar technologies to operate the store, remember your preferences, understand how visitors use our website, and support analytics and marketing activities.

Depending on your location, you may have options to manage certain cookies and advertising preferences. You can also manage cookies through your browser settings.

Disabling certain cookies may affect some features or functionality of our website.

7. Your Privacy Rights

Depending on where you live and the privacy laws that apply to you, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate information
• Request deletion of certain personal information
• Object to or restrict certain uses of your information
• Request a copy or transfer of certain information
• Withdraw consent where our processing relies on your consent
• Opt out of certain marketing communications

To submit a privacy request, please contact us at support@claraandmae.com.

We will review and respond to valid requests in accordance with applicable law.

8. Contact Us

If you have questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us:

Clara & Mae Boston
Email: support@claraandmae.com

Last updated: December 2025

We may update this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable laws. Any updated version will be published on this page.